Cancellation and No-Show Policy

If you have scheduled an appointment we are waiting to serve you. When you do not show up to your appointment we miss the opportunity to put someone else in that time slot. That person may be desperately trying to fit an appointment into their busy schedule. Please respect our time and the appointment needs of others. If you are running late, your treatment will not be pro-rated as this time was reserved solely for you. We DO NOT charge for appointment cancellations if you have called ahead with a 24-hour notice. If a 24-hour notice is not given you will be charged for the scheduled appointment. If you have not prepaid, you be charged at your next appointment.

COVID-19 Procedures

Please remain outside or in your vehicle until we greet you at the door. When you arrive, TEXT: 

Jamie (920) 850-5071

Carla (920) 257-9724

Clients should come to the office wearing their own personal mask. Masks must remain on unless your provider asks you to remove it.

Your provider may conduct a screening for COVID-19 risk factors and take your temperature.

Only the client being treated will be allowed in the building.

Limit the number of personal items you bring into the office.

Clients are asked to use the restroom elsewhere before their appointment and only use our restroom if necessary. Please use paper towel on the faucet, to flush, for the light switch and to open the door.